Help / FAQ
Find quick answers to your questions below

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Order Status
Login to "My Account" by visiting this link or by clicking the button at the top right hand side of the site to check your order status.
Please contact customer service at service@sloggers.com to make changes to your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Login to "My Account" by visiting this link or by clicking the button at the top right hand side of the site to check your order status.
Login to "My Account" by visiting this link or by clicking the button at the top right hand side of the site to check your order status.
Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered.
If your packages each show a status of "delivered", please contact customer service for assistance at our Customer Service Department.
Login to "My Account" by visiting this link or by clicking the button at the top right hand side of the site to check your order status.
Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance at our Customer Service Department.
My Account
Visit this link to create your account.
Visit this link and enter your email to login or recover your account.
If you feel that you have received the wrong product, please contact our Customer Service Department within 72 hours of receiving the product.
Please see each individual item page for more information on the availability of each item.
You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
We're pleased to offer free shipping on most items sold on sloggers.com
Guarantees
You have 14 days from the day you receive them to decide that it's "love at first sight", or "this is not going to work out". Return it to us in an unworn condition for a free refund or exchange.
Your Sloggers Made in the USA shoes or boots are guaranteed to be free from any major defects and to be 100% waterproof.
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
Pricing and Billing
Whether you pay sales tax depends on where you are sending your order. Most states require online sellers to collect sales tax if they meet certain sales or transaction thresholds, or have a physical presence there. If we’re required to collect it for your state, it will be added at checkout; otherwise, no sales tax will be charged.
Visit this link to access your account and order history. You can print an order receipt there.
Your credit card will be charged within 24 hours prior to shipment of your item(s).
Credits usually take 7-10 business days from the time we receive your item(s).
Buyer's Guide
After adding items to your cart, you can apply your coupon from the cart or at the checkout screen.
To buy a gift card, visit this link.
To redeem a gift card, follow the instructions in the email that you or your recipient receives. It contains a unique code which applies store credit to your order.